Comments on: Apple: MobileMe Transition Caused 10% Message Loss http://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/ Providing complete coverage of the wireless industry, cell phone news, and future 4G technologies. Fri, 10 Feb 2012 07:12:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Greg Myershttp://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/#comment-17461 Greg Myers Sun, 27 Jul 2008 13:29:16 +0000 http://www.phonenews.com/?p=3825#comment-17461 When I read the post, it said 1% of users suffered a 10% loss of messages. Your post gives the impression it was all MoblieMe accounts. Other than slightly slower access from the 16th to the 18th, I've had no problems with my account. I feel bad for those that have encountered trouble, and I expect better from Apple. On the other hand, I am very much enjoying the ability to sync information to my XP box too. When I read the post, it said 1% of users suffered a 10% loss of messages. Your post gives the impression it was all MoblieMe accounts.

Other than slightly slower access from the 16th to the 18th, I’ve had no problems with my account. I feel bad for those that have encountered trouble, and I expect better from Apple. On the other hand, I am very much enjoying the ability to sync information to my XP box too.

]]> By: Editorial: Five Lessons Learned from iDay 2.0 | PhoneNews.comhttp://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/#comment-17435 Editorial: Five Lessons Learned from iDay 2.0 | PhoneNews.com Sat, 26 Jul 2008 23:42:33 +0000 http://www.phonenews.com/?p=3825#comment-17435 [...] that Apple is admitting that MobileMe’s launch was a failure, it’s time to go back to launch day… and see [...] [...] that Apple is admitting that MobileMe’s launch was a failure, it’s time to go back to launch day… and see [...]

]]> By: Christopher Pricehttp://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/#comment-17433 Christopher Price Sat, 26 Jul 2008 22:39:14 +0000 http://www.phonenews.com/?p=3825#comment-17433 Thomas, yes, we've tried turning those switches on. It hasn't worked as of yet. Hopefully server-side improvements will fix the issue. Art, while that is correct, there's no way to know right now if you're those 1% of users. Many chose .Mac (now MobileMe) because they thought it would be more reliable than free solutions, like Gmail. For many, MobileMe is business-critical email, and many fell into that 1%. Thomas, yes, we’ve tried turning those switches on. It hasn’t worked as of yet. Hopefully server-side improvements will fix the issue.

Art, while that is correct, there’s no way to know right now if you’re those 1% of users. Many chose .Mac (now MobileMe) because they thought it would be more reliable than free solutions, like Gmail. For many, MobileMe is business-critical email, and many fell into that 1%.

]]> By: Arthttp://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/#comment-17429 Art Sat, 26 Jul 2008 21:14:53 +0000 http://www.phonenews.com/?p=3825#comment-17429 The MobileMe status article says that there was a 10% loss of emails of the affected accounts. This seems to refer to the 1% that lost service -- the affected accounts. This could be read to be 10% of the emails of the 1% that lost service. That is a much smaller impact than the headline of this article would suggest. The MobileMe status article says that there was a 10% loss of emails of the affected accounts. This seems to refer to the 1% that lost service — the affected accounts. This could be read to be 10% of the emails of the 1% that lost service. That is a much smaller impact than the headline of this article would suggest.

]]> By: Thomashttp://www.phonenews.com/apple-mobileme-transition-caused-10-message-loss-3825/#comment-17428 Thomas Sat, 26 Jul 2008 21:00:37 +0000 http://www.phonenews.com/?p=3825#comment-17428 I'm sure you've already tried this, but just in case... I was a .mac user already, and switched to Mobile Me automatically. I also noticed that my calendar and contact data hadn't EVER synched until I did the following. Open settings. Open Mail, Contacts, Calendars select mac.com account You will now see a mobileMe account list with Mail, Contacts, Calendars, and bookmarks. On my iphone, only Mail was set to ON. Turning the other three on allows them to sync wirelessly (rather than only when connected to my computer.) Once you have turned them on, Go back to Settings, select Fetch New Data, scroll down to and select Advanced. Now you can control the Push / Fetch settings for each mail account as well as contacts and calendars. I'm currently fetching the former and pushing the latter, which works well for me. Cheers. I’m sure you’ve already tried this, but just in case…

I was a .mac user already, and switched to Mobile Me automatically. I also noticed that my calendar and contact data hadn’t EVER synched until I did the following.

Open settings.
Open Mail, Contacts, Calendars
select mac.com account

You will now see a mobileMe account list with Mail, Contacts, Calendars, and bookmarks.

On my iphone, only Mail was set to ON. Turning the other three on allows them to sync wirelessly (rather than only when connected to my computer.)

Once you have turned them on, Go back to Settings, select Fetch New Data, scroll down to and select Advanced.

Now you can control the Push / Fetch settings for each mail account as well as contacts and calendars. I’m currently fetching the former and pushing the latter, which works well for me.

Cheers.

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