Early Termination Fee (ETF) Out
When providers change the terms of your contract, we’ll tell you about it.
By Humberto Saabedra on January 17, 2013
Sprint MVNO Ting makes an offer to customers of competing carriers under contract to switch without ETF hassles, starting next month.
By Christopher Price on January 31, 2012
T-Mobile is preparing a harsh wave of new data roaming limitations, which will curtail data usage on roaming networks. The carrier has, for years, touted transparent roaming terms; customers were educated to treat domestic data and voice roaming as same-as-home network functionality, albeit with the restrictions that came with other GSM networks. Namely, other networks [...]
By Humberto Saabedra on January 30, 2012
According to the latest internal Sprint employee documentation, the carrier will begin the second phase of its Network Vision initiative by “retuning” iDEN cellsites in order to repurpose spectrum for CDMA and future LTE service beginning next month, with a wider retuning in April. The newsletter breaks down what Sprint will do for customers that [...]
By Humberto Saabedra on October 25, 2011
Following up on a previous report detailing next month’s mobile broadband changes which eliminate unlimited 4G access on tablets and mobile broadband cards, Sprint representative Emmy Anderson has confirmed that those customers that do not agree with the changes will be able to terminate service without a termination fee once notice of the changes is [...]
By Humberto Saabedra on March 10, 2011
In the latest invoice being sent out to subscribers, Sprint is detailing changes to its Gross Receipt Charges, which have lead to a surcharge increase in the following states: AZ, DC, HI, MO, NE, NM, NY, PA, SD, RI, VA & WA. The Sprint Taxes and Fees portal has yet to be updated with the [...]
By Christopher Price on January 18, 2011
As you may have heard today, Sprint will start assessing new fees for customers who swap 3G smartphones on Everything Plans after January 30th. Customers are facing a mandatory bill increase of $120/year for swapping phones they already own. If you haven’t seen our previous coverage, please read it first to avoid confusion. Sprint has [...]
By Christopher Price on March 24, 2010
Kansas customers have at least one week to cancel service and not pay a termination fee on Verizon Wireless. Verizon has implemented a fee recovery charge on Kansas customers, called the KUSC. Quoting Verizon: “The KUSC is a Verizon Wireless charge, not a tax, and is subject to change. Please refer to “Our Rights To [...]
By Humberto Saabedra on February 24, 2010
Following the previous FCC inquiry, AT&T, Sprint, T-Mobile and Verizon Wireless along with Google have once again responded to the FCC’s ETF inquiry by stating their defense of early termination fees.
Posted in AT&T, Early Termination Fee (ETF) Out, General News, Google, Sprint, T-Mobile, Verizon | Tagged AT&T, early termination fee, EarlyTerminationFee, etf, fcc, Google, sprint, T-Mobile, Verizon, Verizon Wireless, VerizonWireless, vzw | 2 Responses
By Humberto Saabedra on February 9, 2010
In the wake of the uproar over Google’s $350 fee for returning the Nexus One before the end of the T-Mobile service agreement that is required for the subsidized $180 price, Google has cut its “recovery fee” to $150 on top of T-Mobile’s prorated $200 ETF. This move also comes during repeated FCC inquiries concerning [...]
FCC Sends Letters of Inquiry to AT&T, Verizon, Google, T-Mobile and Sprint Regarding Early Termination Fees
By Humberto Saabedra on January 26, 2010
The FCC has expanded its formal inquiry into wireless carrier practices first conducted last month by sending formal letters to AT&T, Google, T-Mobile and Sprint along with Verizon Wireless regarding each respective companies’ methods for explaining the early termination fee to their customers. The FCC stated in letters to the companies on Tuesday that since [...]