Early Termination Fee (ETF) Out
When providers change the terms of your contract, we’ll tell you about it.
By Christopher Price on January 6, 2010
We’re still looking into the issue with Sprint, following up on their current Regulatory Fee ETF Out. Many customers that are affected by the fee increase, are being told to wait until another billing cycle. We know this is incorrect information that is being forwarded to customer service… we’re trying to track down how that […]
By Christopher Price on January 2, 2010
Awhile back, we reported on Sprint’s regulatory fee increase, and how it is a material change that enables you to cancel service, sans termination fee. Well, Sprint read how we’ve been battling AT&T to get them to fess up and acknowledge their bad behavior. And, Sprint did something unique in the wireless industry. Instead of […]