Comments on: Editorial: The Case for Re-naming QChat as Direct Connect 3G http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/ Providing complete coverage of the wireless industry, cell phone news, and future 4G technologies. Sun, 08 Nov 2009 05:37:00 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Christopher Price http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-27094 Christopher Price Sun, 26 Apr 2009 01:06:03 +0000 http://www.phonenews.com/?p=4250#comment-27094 Dejan, we never said that using an altered moniker for QChat would drive customers to flock to Sprint. What we argued was that educating customers with the right (and separate) brands would help keep Direct Connect customers from flocking <b>away</b> from Sprint. Right now, it is still terribly confusing as to using Direct Connect between Sprint and Nextel customers, for the reasons we outlined in the original editorial. A separate, modified brand would help inform customers what they could, and could not do with each technology. As to the "fire everyone" idea, please... let's stay productive here. The world doesn't work that way, and you'd be throwing out a lot of good people to get rid of a few bad leaders. Dejan, we never said that using an altered moniker for QChat would drive customers to flock to Sprint.

What we argued was that educating customers with the right (and separate) brands would help keep Direct Connect customers from flocking away from Sprint. Right now, it is still terribly confusing as to using Direct Connect between Sprint and Nextel customers, for the reasons we outlined in the original editorial.

A separate, modified brand would help inform customers what they could, and could not do with each technology.

As to the “fire everyone” idea, please… let’s stay productive here. The world doesn’t work that way, and you’d be throwing out a lot of good people to get rid of a few bad leaders.

]]> By: Dejan http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-27089 Dejan Sat, 25 Apr 2009 15:23:32 +0000 http://www.phonenews.com/?p=4250#comment-27089 Sorry, but Verizon's BREWchat works EVERYWHERE that one can get a Verizon signal. Its connectivity speed, however, changes. If you use Verizon's BREWchat in a EVDO rev A location, your PTT experience will be exactly like Q-chat, which is essentially exactly like Nextel's DC. However, if you're not in an EVDO rev A area, Q-chat on Sprint won't work....but BREWchat on Verizon will. Heck, BREWchat will work on 1xrtt. The difference though is that BREWchat will be seriously slow in non-EVDO rev A areas. So the question is: does your PTT solution mean you need sub-second connectivity 24/7, or will somewhat slower connectivity do the job? If you can live with somewhat slower connectivity, then Verizon's BREWchat solution is what you want. Otherwise, it's essentially Nextel iDEN DC. As for renaming Q-chat "Direct Connect 3G", that's a nice idea, but that won't cause people to flock to SprintNextel. The problem with Sprint is vast: customer service, inconsistent marketing, reducing the importance of Nextel itself, etc. As a net effect, once loyal Nextel iDEN users saw the negative effect that Sprint was having on their network...and they've systematically LEFT this company without looking back. No amount of name changes will bring them back. Sprint has left a very bad taste in their mouths. The only possible way to bring them back is for the Board of Directors and the C-level execs to all be fired, and have someone completely unloyal to Sprint and unloyal to Nextel take over and create an entirely NEW company out of the mess that Forsee and Hesse have created. Sorry, but Verizon’s BREWchat works EVERYWHERE that one can get a Verizon signal. Its connectivity speed, however, changes. If you use Verizon’s BREWchat in a EVDO rev A location, your PTT experience will be exactly like Q-chat, which is essentially exactly like Nextel’s DC. However, if you’re not in an EVDO rev A area, Q-chat on Sprint won’t work….but BREWchat on Verizon will. Heck, BREWchat will work on 1xrtt. The difference though is that BREWchat will be seriously slow in non-EVDO rev A areas.

So the question is: does your PTT solution mean you need sub-second connectivity 24/7, or will somewhat slower connectivity do the job? If you can live with somewhat slower connectivity, then Verizon’s BREWchat solution is what you want. Otherwise, it’s essentially Nextel iDEN DC.

As for renaming Q-chat “Direct Connect 3G”, that’s a nice idea, but that won’t cause people to flock to SprintNextel. The problem with Sprint is vast: customer service, inconsistent marketing, reducing the importance of Nextel itself, etc. As a net effect, once loyal Nextel iDEN users saw the negative effect that Sprint was having on their network…and they’ve systematically LEFT this company without looking back. No amount of name changes will bring them back. Sprint has left a very bad taste in their mouths. The only possible way to bring them back is for the Board of Directors and the C-level execs to all be fired, and have someone completely unloyal to Sprint and unloyal to Nextel take over and create an entirely NEW company out of the mess that Forsee and Hesse have created.

]]> By: Don Louie http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-20131 Don Louie Sun, 07 Sep 2008 01:15:42 +0000 http://www.phonenews.com/?p=4250#comment-20131 I think the name is fine the way it is, what they need to do is get nationwide coverage and bring group/international along I think the name is fine the way it is, what they need to do is get nationwide coverage and bring group/international along

]]> By: Bottomline http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19986 Bottomline Wed, 03 Sep 2008 18:00:47 +0000 http://www.phonenews.com/?p=4250#comment-19986 Thanx for the post Thanx for the post

]]> By: Don Louie http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19813 Don Louie Mon, 01 Sep 2008 22:11:33 +0000 http://www.phonenews.com/?p=4250#comment-19813 I ordered it from telesales 8/30, I only had to call once. The rep wanted $180 with a $50 MIR but gave in for $130, should have it by Wednesday I ordered it from telesales 8/30, I only had to call once. The rep wanted $180 with a $50 MIR but gave in for $130, should have it by Wednesday

]]> By: Bottomline http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19800 Bottomline Mon, 01 Sep 2008 20:33:55 +0000 http://www.phonenews.com/?p=4250#comment-19800 Don Louie, where did u order your Moto V950 ? I called Sprint yesterday & they said it hadn't launched. Don Louie, where did u order your Moto V950 ? I called Sprint yesterday & they said it hadn’t launched.

]]> By: Bottomline http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19798 Bottomline Mon, 01 Sep 2008 20:32:16 +0000 http://www.phonenews.com/?p=4250#comment-19798 Don Louie, where did u order your Moto V950 ? I called Sprint yesterday & they said it hadn't launched yet ? Don Louie, where did u order your Moto V950 ? I called Sprint yesterday & they said it hadn’t launched yet ?

]]> By: Don Louie http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19685 Don Louie Mon, 01 Sep 2008 03:36:38 +0000 http://www.phonenews.com/?p=4250#comment-19685 I'm getting my very own DC on Sprint in the v950 and could are less than the name and there will be more like me I’m getting my very own DC on Sprint in the v950 and could are less than the name and there will be more like me

]]> By: Michael http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19338 Michael Fri, 29 Aug 2008 16:11:13 +0000 http://www.phonenews.com/?p=4250#comment-19338 "Slapping a 3G to the end of a name is not going to help. In the end Qchat on Sprint’s network is always going to be inferior to the Qchat on Verizon, just simply because most of Verizon’s network operates in 800 CDMA and thus works well out in the nether regions, which to people who currently love Nextel’s Chirp (i.e. repairmen, contractors, delivery people etc.) coverage is very important." QChat and/or VZ's new BrewChat does not work on 800. It only works on EVDO Rev A which is 1900. “Slapping a 3G to the end of a name is not going to help. In the end Qchat on Sprint’s network is always going to be inferior to the Qchat on Verizon, just simply because most of Verizon’s network operates in 800 CDMA and thus works well out in the nether regions, which to people who currently love Nextel’s Chirp (i.e. repairmen, contractors, delivery people etc.) coverage is very important.”

QChat and/or VZ’s new BrewChat does not work on 800. It only works on EVDO Rev A which is 1900.

]]> By: Bottomline http://www.phonenews.com/editorial-the-case-for-re-naming-qchat-as-direct-connect-3g-4250/comment-page-1/#comment-19220 Bottomline Thu, 28 Aug 2008 01:43:05 +0000 http://www.phonenews.com/?p=4250#comment-19220 Does anyone know when the Motorola V950 is coming out ? Does anyone know when the Motorola V950 is coming out ?

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