Comments on: Forums: Sprint’s Future, Phone Wars, Verizon Upgrading

By: >>>>>>

>>>>>> — Sun, 09 Aug 2009 18:37:51 +0000

Ok. Sprint is the best network around by now by the release of 4G. But they don’t have WiMax phones now. The ones coming are Andriods and 4G so sprint won’t accept 2G or 3G. And Sprint is better than AT&T and Verizon.

By: Not telling

Not telling — Sat, 02 May 2009 02:55:49 +0000

Ok sprint needs to keep up withthe game becuase re other networks have better phone with more variety of colors an accesseries becuase like with the new of rumor 2 and the of banter for alltel, the banter had removiable face plates so u can chang your color, so sprint needs to get a clue and use some common sense!!

By: A M

A M — Thu, 31 Jan 2008 16:47:55 +0000

Here is the problem with Sprint. I am currently employed by a 3rd party retailer selling Sprint phones. My customers come in and complain constantly about the customer service and mind you some of that is just people being people because they cannot get what they want; bet even me as an employee has problems with customer service when I have to call dealer support. Many of the dealer support people are uneducated about what 3rd party retailers can and can not do. There are many times I have to hang up the phone and call back again to try to get someone to help me and I am trying to sell a phone for them. I have even had some of them try to steel a sale from my store by trying to get my customer to buy through tele-sales. Every employee of the dealer support and customer service should be educated on how to deal with their people in a professional manner. More than once we have had customers say they would rather come to us for business than a corperate store because of how rude they have been treated by that store. It used to be the Customer is all ways right, even though I don’t completely agree with that Sprint should be trying their best to keep customers even when customers are rude and iritating. I was man once said “A soft answer turns away wrath.” But to many times the employees explode right along with the customers.

By: Don Louie

Don Louie — Sun, 20 Jan 2008 17:29:35 +0000

It’s not one thing either with Sprint they can’t seem to get anything right and that’s not about catching a break almost literally can’t get anything right.

By: Nextel Accessories

Nextel Accessories — Sun, 20 Jan 2008 17:12:02 +0000

Sprint is really struggling right now. Very frustrating for employees like me, who see a great product but poor execution by management.