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  • Carrier Phone Numbers

    We’ve dusted off this page from our discontinued Phone Encyclopedia. Please help us improve it by letting us know of any out-of-date phone numbers, or new numbers that you think should be here!

    AT&T

    Business End User Care
    800-331-0500

    Customer Care
    800-331-0500
    866-246-4852

    Customer Care (GoPhone Pay As You Go)
    800-901-9878
    866-426-0525 (Activations)

    Customer Care (GoPhone Pick Your Plan)
    866-499-7888

    Customer Care (After Hours Support)
    866-801-3600

    E-Accounts Business Center
    866-506-4274

    International Service
    800-335-4685
    916-843-4685 (free call on Cingular phones when outside the U.S.)

    iPhone Support
    800-MY-IPHONE (Apple; device support)
    877-800-3701 (Help desk for new customers)
    877-419-4500 (Help desk for existing customers)

    Lifeline Customer Service
    800-377-9450

    Moving and Relocating
    Dial *RELO (*7356) from your wireless phone or at 1-800-826-7356

    Number Portability
    888-898-7685 – Porting Status

    Office of the President
    East Coast: 877-707-6220
    Western Coast: 800-498-1912

    Roadside Assistance
    877-263-2600

    TeleSales
    866-246-4852 (866-CINGULAR)

    Web Orders
    866-391-0749

    XBM (eXchange By Mail – Warranty Services)
    800-801-1101

    Handset Numbers
    VoiceDial – #121
    Pay My Bill – *PAY (*729)
    Customer Service – 611
    Minute Status (Response sent as text message) – *MIN# (*646#)
    Account Balance (Response sent as text message) – *BAL# (*225#)

    Sprint

    Activations
    1-888-715-4588
    1-866-516-8519 (Bumped to the front of the line…)

    Business Department
    877-812-1223

    Business Tech Support (Readylink, Aircards, Blackberry, etc.)
    1-877-654-9111

    Customer Service with Hold Time
    1-888-211-4727
    1-888-788-4727 (Business Customers Only)
    1-877-909-4806 (inactive)
    1-877-577-3574 (Customer migrated to Ensemble)

    Executive Services (Office of the CEO)
    703-433-4401

    Fraud Department
    1-888-788-0788

    Internal Marketing Opt-Out – Tell Sprint you don’t want your contact info to be shared with other Sprint divisions for marketing purposes
    1-800-865-7786

    International Roaming
    1-888-226-7212
    1-877-785-8414 – Add International Roaming to your account

    Order Status for Phones and Accessories
    1-800-480-4727, wait for the Spanish prompt to finish the press option 1, 3, 2

    Porting Department
    1-877-688-1969

    Rebate Line – Get the status of your Sprint rebate
    1-800-477-4127

    Retention Department
    1-877-775-4886

    TeleSales – Phones & Accessories and Customer Service for Phone & Online orders
    1-888-253-1315
    1-866-789-8292 (Returns & Order Status – Sales Support Desk)
    1-866-PCS-AUTO (1-866-727-2886) (Telematics TeleSales)

    Total Equipment Protection (Asurion) – Insurance for stolen, lost, or physically damaged phones
    1-800-584-3666

    Vision/3G Wireless Web Support Department (Data Support)
    1-877-654-9111

    Finance- Making payments, inquiring about financial history for account
    877-896-1801

    Handset Numbers
    Customer Service – *2
    Bill Payment (Speedpay) – *3
    Airtime Usage – *4
    Sprint PreCash Payment System – #2274 (#CASH)
    Accessory Purchasing – #222
    Referral Credit System – #733 (#REF)
    American Airlines Flight Informaiton – #22 (#AA)
    Charles Schwab Direct – #724
    Western Union – #986

    Nextel

    Customer Service
    1-800-639-6111

    Sales
    1-800-639-8359 (1-800-NEXTEL9)

    Hybrid Phones (PowerSource) Customer Service
    866-904-0474

    Handset Numbers
    Customer Service – 611
    Airtime Usage – 612

    T-Mobile

    Customer Service
    1-800-937-8997

    Headquarters
    1-800-318-9270
    1-425-378-4000

    International Roaming
    1-505-998-3792

    Prepaid Customer Service
    1-877-778-2106

    TeleSales
    1-800-866-2453 (1-800-TMOBILE)
    1-888-537-4242 (Business TeleSales)

    TTY Customer Service
    1-877-296-1018

    Handset Numbers
    Customer Service – 611
    Customer Service (Prepaid) – *8648
    Account Balance – #225# (#BAL#)
    Account Balance (Prepaid) – #999#
    Message Count – #674# (#MSG#)
    Minutes Remaining/used – #646# (#MIN#)
    Display Phone Number – #686# (#NUM#)
    Reset Voicemail Password to last 4 of phone number – #793# (#PWD#)
    Enable/Disable Voicemail Password Security – #796# (#PWO#)
    Adjust Ring Time to Voicemail – **61*18056377243**(5-10-15-30)# Send/Call (numbers in brackets represent ring times)

    Verizon Wireless

    Business Department
    1-866-294-1329 – Also for International Phone/SIM Activations

    Customer Service
    1-800-922-0204

    ESN Change
    1-866-ESN-CHNG

    Insurance Claims (Asurion Customer Care)
    1-888-881-2622

    Porting
    866-881-7165

    Returns
    1-800-417-3849

    Technical Support (Defective Phone Replacement)
    866-406-5154

    TeleSales
    1-800-256-4646 (1-800-2-JOIN-IN)

    VerizonWireless.com Customer Service – Web Site Issues & Online Account Access
    1-800-350-2830

    Handset Numbers
    Airtime Usage – #MIN (#646)
    Balance Check – #BAL (#225)
    Customer Service – *611
    Over-The-Air Programming – *228 (Activation & PRL Updates)
    Text Message & Data Usage – #DATA (#3282)

    U.S. Cellular

    Customer Service
    866-872-4249

    Cricket

    Customer Service
    800-922-5182

    Virgin Mobile

    Customer Service
    888-322-1122

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