After 2years of having a real crippled down cell phone/online experience…and no way of being able to fully back up my phone in any way or form, minus just the contacts…it was time for me to go.

Try calling their support number for anything and its like a long maze process so you spend more time in an automated experience rather than talking to a live person. Metro pcs needs to just fork out the bill and invest in their customers. Their support is horrible.

Overall it horrible and to be honest with you, I would rather spend a nice amount more to cater to a company like Verizon because wh should people feel like our integrity as customers and our respect is compromised based on having a cheap phone service. So in essence, Metropcs’ attitude is “well, just be happy with what you get…because your poor and you can’t afford a good quality phone service so this is what you get”. That’s their attitude.

As a person who was against the cost of high cell phone services and a person who is a hi-tech person, i really prevented myself from even getting a cell phone for years, then i tried out Metropcs.

All along i always felt that i was being provided a trickled down service but never said anything because actually i never really knew what i was missing.

But now I am with Verizon and i have the Droid X and yeah my bill is twice the amount…but i can tell you this….my service is amazing and the things that i can do with my cell phone allows me to be more productive, find real jobs, present myself with quality and the feeling that I’m not a second class consumer.

As for the Samsung Messenger, yes I had the phone. But after switching to the Droid X, their is no competition and yeah…..its an OK phone, but it is still a crippled down phone that would seem like an iPhone to any customer who is on metropcs, lol, that’s the funny thing about it.

The music features on the Messenger pretty much suck and you cannot transfer your itunes music to it, furthermore you might as well rule out the whole idea of a playlist PERIOD while were on the music topic because it’s not happening.

After being on both sides on the cell phone experience, I can honestly say that it’s well worth just working a bit harder and having the money to get a good quality cell phone. For having a quality cellphone is like a person having a laptop and an person having Metro pcs is like a person who has not stepped into the computer laptop world in the 20th century.

Sooooooo out dated. And that’s just my 2¢ on MetroPCS

Likely there is some app running in the background. You may want to give your phone a master reset and check with MetroPCS and Samsung to see if there is a software/firmware update available for your phone.