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Motorola’s iDEN Update service was revolutionary when first launched, offering the first consumer downloadable firmware updates in the industry. For the first time, customers could download software updates to their own phones, and not need to mail the phone off or take it to a service center.
It is not clear why the updates have been removed. It is possible that Motorola is integrating the updates into their Motorola Software Update application, a separate tool used to update Motorola’s CDMA and GSM phones.