My Apologies, And My Step Back

We’re retracting our recent articles on Verizon’s Assumption of Liability policy. I’ll explain why, and why I’m taking a step back for a bit.

To make a long story short, I’m sorry.

A couple of weeks ago, I became ill with a serious infection. While we don’t know how I got it, it may be due to ongoing treatment for a deformity in my jaw that occurred at birth. I came back to work too soon.

Now you know why I wear a beard in that photo at the bottom of every article… it’s not because it’s the hip tech startup thing to do. But, it works, people normally don’t notice the epic Jay Leno chin, or the defective jawbone behind it.

We received word from Verizon employees, who reported to us anonymously the information that we reported originally. They reported to us that Assumptions of Liability would block transfer of plans with unlimited data. We contacted Verizon Wireless, to confirm.

I misread their response. Their response was that the information was not correct. Yes, others were forwarded the emails, and we have our articles reviewed by the entire team. But, the buck stops here, and I relayed the wrong information to you, and to my team.

To be clear, you will be able to transfer plans, unlimited data and all, regardless of reason, after June 28th.

What are we going to do to fix this? Unfortunately, human error is the cause here, and it’s due to me getting back to work faster than I should have. I’ll be taking a couple weeks of leave, starting immediately, to meet with my medical team and undergo a complete evaluation. I hope to be back very early next month, but this time I’m going to heed those memos to get well soon, before getting back to work.

Christopher Price is the Founding Editor of PhoneNews.com. Today, he leads the team building iConsole.tv - a new kind of Android™ device. He still likes to pontificate... a lot. You can visit his personal blog at ChristopherPrice.net.

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Questions for Chris? You can also reach him by email, but please use the PhoneNews.com contact form for general comments, questions, and feedback.

7 responses to “My Apologies, And My Step Back”

  1. Tom

    :(

    It sucks bad things happen to good people.

    I watch cable news and see journalists not even apologize when they intentionally screw something up… don’t feel bad, start feeling better.

    Best wishes on getting well soon.

  2. Matt

    Get well soon.

  3. Aaron

    And you weren’t invited to cover Google I/O. No disrespect, but not surprised.

  4. Jimmy

    No offense but I think that’s uncalled for. I haven’t seen phonenews drop the ball like this on anything to warrant kicking them off of IO. And they are diving on the grenade. Hell, CEOs say less when they seem to be more unreliable. Ask Nokia’s CEO who insists he never talked about Meltimi in public.

    Best wishes Chris. You’re in my thoughts and prayers.

  5. Steven Goldfein

    It can happen to the best of us Chris, making a mistake is ok when you admit it and try to make amends. Your reaction is why I hold you and Phone News in the highest regards because to my knowledge you have never made a mistake like this previously. It is also why I sent the email that I sent to you to you. Get well because this place really is not the same without you.

  6. John

    no big deal! you made a mistake. Keep up the good work and get well soon!

  7. The Truth about Verizon Unlimited Date & Assumption of Liablity - Android Forums

    […] stating that an AOL can be performed without losing the grandfathered unlimited data plan: My Apologies, And My Step Back | PhoneNews.com 3. Verizon's own website states that when doing an AOL "you may be required to switch to […]

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