We’re retracting our recent articles on Verizon’s Assumption of Liability policy. I’ll explain why, and why I’m taking a step back for a bit.
To make a long story short, I’m sorry.
A couple of weeks ago, I became ill with a serious infection. While we don’t know how I got it, it may be due to ongoing treatment for a deformity in my jaw that occurred at birth. I came back to work too soon.
Now you know why I wear a beard in that photo at the bottom of every article… it’s not because it’s the hip tech startup thing to do. But, it works, people normally don’t notice the epic Jay Leno chin, or the defective jawbone behind it.
We received word from Verizon employees, who reported to us anonymously the information that we reported originally. They reported to us that Assumptions of Liability would block transfer of plans with unlimited data. We contacted Verizon Wireless, to confirm.
I misread their response. Their response was that the information was not correct. Yes, others were forwarded the emails, and we have our articles reviewed by the entire team. But, the buck stops here, and I relayed the wrong information to you, and to my team.
To be clear, you will be able to transfer plans, unlimited data and all, regardless of reason, after June 28th.
What are we going to do to fix this? Unfortunately, human error is the cause here, and it’s due to me getting back to work faster than I should have. I’ll be taking a couple weeks of leave, starting immediately, to meet with my medical team and undergo a complete evaluation. I hope to be back very early next month, but this time I’m going to heed those memos to get well soon, before getting back to work.