258 responses to “Nationwide T-Mobile Sidekick Data Outage”

  1. AmbZZZz

    I wake up this morning and send a text on my phone I leave out my room for 2 mins and I come back my contacts, notes, and data is gone. I still have my G yes. But wtf? How can I operate my phone that depends on data, with no data? I only have 4 contacts, 1 note, 3 pictures, 2 to-do notes, no bookmarks, none of my ringtones/apps.

    I called and the rep, bullshit me saying ” It’s due to the outage at Mircrosoft, Danger. There’s no time frame to expect when all your information will be back, all though it will come back automatic it’s no time telling.” Felt like I was listening to a recording.

    I mean my phone is a big factor in my life. Why, why, why, would you let one of your biggest products of your whole entire company global, malfuction?

    I can’t wait for this whole thing to be over. I will call every chance I get. This is insane how much tmobile is making me angry.

    PS. When you call, if you call do not let the rep jerk you around on how much they credit you. Recently, I’ve received credits of 49.99 39.99 and 15.99 now that this has happened to me today when it is fixed I will call back again, and talk down to someone and receive more. Prepaid, monthly, and flexpay customers it applys to all. There’s no excuse for this outage so get what you deserve.

  2. Shade

    Outage is not reserved for Sidekick Users. My husband and I have a G1 and a Cliq (Which he picked up last night) and we have both been 90% without service including dialing out, texting, data/internet all day.

  3. Squilliam

    I have the sidekick 2008. I have the data plan and all that
    I still haven’t gotten my download catelogue back. It never loads.
    Wth?

  4. Janae

    Yeah, me too…still can’t choose what kind of phone number i’m adding either (ie – home/work/cell)… Things definitely aren’t fixed yet, I’m going to check the T-mobile forums for more info, but doubt there are new updates…

  5. Katherine

    I just went into T-mobile today…I got a new sim card. :/ My phone keeps freezing up and it won’t even register that I have a sim card in the damn phone. It continuously freezes and does this weird thing where it does this fizzle effect before randomly shutting off. And when it restarts, my battery is completely drained. I’m pissed. But they can’t do anything about it until they go through “all the steps of troubleshooting” ughh……….They even said I can get a replacement Sidekick… -_- But………I don’t want another fucking sidekick. I want rid of the damn thing. I love the phone, enjoyed the hell out of having it….but I’m sick of these problems and I don’t want to deal with it happening again. So I want to switch to a new phone. -_- Is that too much to ask?? D: Apparently it is. Why waste my money to “troubleshoot” to fix a phone I no longer want?? I guess I’m not being clear enough when I specifically said “I don’t want this phone anymore…what do I do?” -_- ugh.

  6. Josh

    Well…honestly! This is horrible! When this whole crappy ****ing download cataloug thing is done I better be getting like 30 free fcking ringtones!!! I swear! If we sidekick users don’t get anything after this im suing!!! Idgaf!

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