Comments on: Nationwide T-Mobile Sidekick Data Outage

By: Josh

Josh — Sat, 14 Nov 2009 01:51:32 +0000

Well…honestly! This is horrible! When this whole crappy ****ing download cataloug thing is done I better be getting like 30 free fcking ringtones!!! I swear! If we sidekick users don’t get anything after this im suing!!! Idgaf!

By: Katherine

Katherine — Fri, 13 Nov 2009 04:49:24 +0000

I just went into T-mobile today…I got a new sim card. :/ My phone keeps freezing up and it won’t even register that I have a sim card in the damn phone. It continuously freezes and does this weird thing where it does this fizzle effect before randomly shutting off. And when it restarts, my battery is completely drained. I’m pissed. But they can’t do anything about it until they go through “all the steps of troubleshooting” ughh……….They even said I can get a replacement Sidekick… -_- But………I don’t want another fucking sidekick. I want rid of the damn thing. I love the phone, enjoyed the hell out of having it….but I’m sick of these problems and I don’t want to deal with it happening again. So I want to switch to a new phone. -_- Is that too much to ask?? D: Apparently it is. Why waste my money to “troubleshoot” to fix a phone I no longer want?? I guess I’m not being clear enough when I specifically said “I don’t want this phone anymore…what do I do?” -_- ugh.

By: Janae

Janae — Tue, 10 Nov 2009 01:25:06 +0000

Yeah, me too…still can’t choose what kind of phone number i’m adding either (ie – home/work/cell)… Things definitely aren’t fixed yet, I’m going to check the T-mobile forums for more info, but doubt there are new updates…

By: Squilliam

Squilliam — Mon, 09 Nov 2009 23:21:36 +0000

I have the sidekick 2008. I have the data plan and all that
I still haven’t gotten my download catelogue back. It never loads.
Wth?

By: Shade

Shade — Wed, 04 Nov 2009 00:21:32 +0000

Outage is not reserved for Sidekick Users. My husband and I have a G1 and a Cliq (Which he picked up last night) and we have both been 90% without service including dialing out, texting, data/internet all day.

By: AmbZZZz

AmbZZZz — Tue, 13 Oct 2009 14:08:05 +0000

I wake up this morning and send a text on my phone I leave out my room for 2 mins and I come back my contacts, notes, and data is gone. I still have my G yes. But wtf? How can I operate my phone that depends on data, with no data? I only have 4 contacts, 1 note, 3 pictures, 2 to-do notes, no bookmarks, none of my ringtones/apps.

I called and the rep, bullshit me saying ” It’s due to the outage at Mircrosoft, Danger. There’s no time frame to expect when all your information will be back, all though it will come back automatic it’s no time telling.” Felt like I was listening to a recording.

I mean my phone is a big factor in my life. Why, why, why, would you let one of your biggest products of your whole entire company global, malfuction?

I can’t wait for this whole thing to be over. I will call every chance I get. This is insane how much tmobile is making me angry.

PS. When you call, if you call do not let the rep jerk you around on how much they credit you. Recently, I’ve received credits of 49.99 39.99 and 15.99 now that this has happened to me today when it is fixed I will call back again, and talk down to someone and receive more. Prepaid, monthly, and flexpay customers it applys to all. There’s no excuse for this outage so get what you deserve.

By: shannon

shannon — Tue, 13 Oct 2009 13:13:03 +0000

As far as people saying to get a life…..well I have a very busy one which includes schedules, emailing, contacting people…..oh wait that’s all lost! Including the 100 addresses I have to recollect before Christmas card time! I value my time and not only have I spend the last 2 1/2 yeas putting information into that phone but now I get to start all over again! That time I spent is GONE FOREVER!!!!
I am also irritated that the last time I spoke to tmobile a week ago I was given a $10 credit and that was like pulling teeth and the NOT ENGLISH SPEAKING bitch acted like $10 was wasy more than I deserved!

By: Cookie

Cookie — Tue, 13 Oct 2009 13:04:34 +0000

To everybody telling us that we’re overreacting 2 this data loss & 2 calm down…..kiss my ass! How are we supposed 2 feel that we’ve lost all of our phone numbers, notes, calendar events, pictures, ringtones (that we’ve purchased) & so on? I’m not in the guiness book of world records for memorizing people’s phone numbers!! They’re supposed 2 be in my freakin phone assholes!!! T-mobile has sent an update saying that if certain customers have lost data for good, they MIGHT qualify for a $100.00 customer appreciation card. What do they mean MIGHT? How about giving ALL OF US $100.00 cards. I know they can afford it. I just paid my bill on saturday so they can just give me my $100.00 card out of that money! So as these technical difficulties continue…..stay tuned!! Smooches

By: Alastor Chesed

Alastor Chesed — Tue, 13 Oct 2009 11:39:30 +0000

Relax guys…techonology isn’t perfect. It’s just a phone…

Yeah, I was irritated when I found out about the data lost once I returned from Japan…but RELAX! Who cares what company is better than the other.

It’s just a phone (:

Now go live life and stop blogging ^^;

By: ebelio perez

ebelio perez — Mon, 12 Oct 2009 20:28:04 +0000

i lost my contacts , more than 120, now you saying not ot hard reset by removing battery, thats the first thing people would do, especially after a couple of days of this melarchy……..1 month data doesnt bring back anything, how about free phone upgrades!!!!!!!!