Hours after we posted our controversial review of the Samsung Craft, the first LTE phone in America, MetroPCS pushed a firmware update.
And, that’s where a bad situation gets worse. The phone updated itself without any warning and without user consent that we could see. We were only notified of the update when it displayed a completion alert on screen.
As you may know, we’ve led the mobile media in being extremely critical of Forced Firmware Updates. We believe they are dangerous, as they run a high risk of bricking a phone, making it impossible to call 911. Cellular phones are regulated Public Safety Access Protocol (PSAP) devices, and a phone bricked by a Forced Firmware Update cannot call for help. With no user authorization, the phone is dangerous in our view.
This only adds to our reasons recommending that you not buy this phone.
No change list has been released, though noticeable performance improvements resulted in the user interface. We also noticed some minor LTE signal acquisition improvements, but that may be due to post-launch tuning on the part of the MetroPCS network.