Sprint Facing ROM Issues on Treo Pro, Leading to Delays

16 Comments

palm-treo-proHTC engineers have confirmed that the issue causing the continual delay of the Sprint Treo Pro lies in continuous ROM testing and certification to resolve a perpetual low free memory issue after many insiders discovered that the Treo Pro had ~40 MB of  free memory with no applications running, despite shipping with 256 MB of RAM.

Because of the above issue, the highly anticipated device has been slated with a TBD date now according to the latest dealer and internal corporate store roadmaps instead of launching at the end of the month as PhoneNews.com previously reported, with the new target launch date of March 15th, should the latest testing and certification prove successful.

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16 Comments on “Sprint Facing ROM Issues on Treo Pro, Leading to Delays”

Zed on February 11th, 2009, 2:47 pm  

I am using one I got at best buy before they were pulled, I noted the 40 remaining, but have not actually run into any problems, and I put it through the paces over two weeks. It is actually quite snappy and more stable coming from my former Treo 800w model. They probably can tweak it up another 10 mb or so without too much difficulty. I would guess it will ship earlier than March 15. Perhaps they want to be 100% sure to prevent a redux of the 800w screw-ups.

Mustang46L on February 11th, 2009, 7:38 pm  

Yeah, but in comparison I have over 100mb free on my Touch Pro with the same amount of memory installed. It might not be very noticeable, but still.. something is wrong.

los2003 on February 11th, 2009, 8:09 pm  

I played with one today at the sprint store.. the manager was sent one about a week ago. the phone was suprisingly quick

stewped on February 12th, 2009, 9:37 am  

this is total bunk. you’re posting speculation from a competing vendor as if its fact. how does HTC know why a Palm device is delayed, anyways? there are no further delays on the Pro past 3/15. the delay has never been due to ROM issues. you are full of it.

Christopher Price on February 12th, 2009, 10:05 am  

Stewped, HTC is the hardware manufacturer (ODM) for the Treo Pro. Of course they would know about the delays.

You really have no idea what you are talking about.

ken on February 12th, 2009, 4:57 pm  

I’ve had the Pro for about 2 weeks now and just noticed yesterday the phone freezes or just goes very slow. Also today I notice a very small crack near the bottom of the volume switch. I remember reports about the GSM version having the same problems. I hope this is just mine and not a phone problem. Sprint and Palm do not need any negative device launches.

Joe on February 12th, 2009, 5:15 pm  

@Chris

Yeah you get ‘em man! Anyone who knows anything about the industry knows the the Treo Pro is made by HTC…

@Ken

Cracks huh? It seems like this glossy plastic just isn’t meant for phones. Look at the cracking issues with the iPhone 3G’s plastic backing. I haven’t held a Treo Pro in my hand, but it looks similar to the iPhone 3G’s material….stinks

Todd on February 13th, 2009, 6:20 am  

Ken, had the same cracks on my Treo 800w from Sprint. Sprint replaced it. Bunch of reports on this. the 800w cracks around the USB port.

stewped on February 13th, 2009, 10:19 am  

wow, you really got me. you owe me a beer when it launches on 3/15 mr. insider

Forbin on February 13th, 2009, 11:27 am  

My Treo 800w cracked too. Battery door cracked when it was 60 days old last week. Sprint marked my account to trade me up to my choice of the Treo Pro or Pre when they come out. Sweet. I will go for a Pro, more tailored for business user. My junior high schooler wants a Pre, I will get one in June when they come out.

[...] PhoneNews.com is reporting that a memory use issue is at the heart of the successive delays which have plagued the upcoming Sprint Treo Pro Windows Mobile smartphone.  According to the site, the Sprint version of the Palm Treo Pro is not “seeing” all of the available system memory (RAM), which is slowing down the handheld’s performance. [...]

Humberto Saabedra on February 14th, 2009, 10:48 am  

Stewped, there’s a big difference between a launch date and a target date. When a target date is given, that doesn’t mean the device will launch on that day, it just means the company expects to have the device available by or on that date barring anymore issues.

Delayed devices with target dates usually ship out ASAP once all of the work is completed

[...] been oft delayed due to a myriad of issues, the biggest one being a ROM issue that PhoneNews.com previously reported on which affected free memory availability.  The listing is also notable as Best Buy typically [...]

[...] late February release, but was delayed twice due to ROM and free memory issues which PhoneNews.com previously reported on.  The biggest news however, lies in the confirmation that the Treo Pro will feature Internet [...]

OuterBase on March 5th, 2009, 8:07 am  

So is this story just bunk?

I hear the reshipment have the exact same amount of free memory as before. Did Palm and Sprint just give up? They are going to sell it now with no fix? Is Palm that broke and that hurried??

Steve on May 2nd, 2009, 11:57 am  

Outebase – in a word, you are wrong. The reshipment ( version 1.04) has more memory and a memory leak plugged.

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