Sprint, within the next 60 days, will begin to aggressively pursue customers that excessively roam or use too much data. Previously, Sprint has not had hard caps on these components. However, internal documents show that Sprint will put caps on both.
Specifically, customers that use more than 5 GB of data, or roam more than 800 minutes in a month, are subject to termination of service.
The company’s change is in-line with the rest of the industry. Nearly every national carrier has a 5 GB cap on consumer and business data usage per line. Verizon Wireless has even put into place overage charges for going over the 5 GB limit. AT&T was the first carrier to terminate customers for excessive roaming.
Customers will not be subject to an Early Termination Fee for leaving the carrier, and will be offered time to resolve their account, as well as port their phone number to another service provider.