Comments on: Sprint Follows Industry, to Terminate Customers over Roaming, Data http://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/ Providing complete coverage of the wireless industry, cell phone news, and future 4G technologies. Fri, 10 Feb 2012 07:12:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christopher Pricehttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-46550 Christopher Price Thu, 16 Dec 2010 06:29:09 +0000 http://www.phonenews.com/?p=3468#comment-46550 Lance, the comment was posted over two-and-a-half years ago. Things change. However, this is the first report we've heard of Sprint ever cutting off a customer without warning for excessive data use. Sprint continues to tell us that they notify customers before-hand, and that it requires multiple months of notification before any such action is taken. It's quite possible they tried to call you multiple times, and simply could not reach you. Lance, the comment was posted over two-and-a-half years ago. Things change.

However, this is the first report we’ve heard of Sprint ever cutting off a customer without warning for excessive data use. Sprint continues to tell us that they notify customers before-hand, and that it requires multiple months of notification before any such action is taken.

It’s quite possible they tried to call you multiple times, and simply could not reach you.

]]> By: Lance Hatcherhttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-46473 Lance Hatcher Wed, 15 Dec 2010 19:10:49 +0000 http://www.phonenews.com/?p=3468#comment-46473 To "Christopher Price"... Incorrect. One of my lines was canceled without notification for excessive data on an "unlimited" phone as a modem plan. They would only restore service if I agreed to the 5 gb limit and warned that the account would be monitored and on a probationary status. Been with sprint over 12 years! Simple corporate extortion. Pure greed. Cutting costs and services to increase profit is the mark of a doomed company. Now sprint has nothing but it's age to set it apart from the herd... Guess whats for dinner? To “Christopher Price”… Incorrect. One of my lines was canceled without notification for excessive data on an “unlimited” phone as a modem plan. They would only restore service if I agreed to the 5 gb limit and warned that the account would be monitored and on a probationary status. Been with sprint over 12 years! Simple corporate extortion. Pure greed. Cutting costs and services to increase profit is the mark of a doomed company. Now sprint has nothing but it’s age to set it apart from the herd… Guess whats for dinner?

]]> By: Christopher Pricehttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-14333 Christopher Price Thu, 05 Jun 2008 19:23:03 +0000 http://www.phonenews.com/?p=3468#comment-14333 Nina, no customer will be terminated instantly. You will receive multiple notices before your service is cut off. Nina, no customer will be terminated instantly. You will receive multiple notices before your service is cut off.

]]> By: Ninahttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-14320 Nina Thu, 05 Jun 2008 15:18:47 +0000 http://www.phonenews.com/?p=3468#comment-14320 This will be very concerning to all the Public Safety Users out there. Fire, EMS, Police, Sheriff, etc. If they can't get data because of the cap during a major incident (think hurricanes, major wildfires, national political conventions, etc) - - food for thought! This will be very concerning to all the Public Safety Users out there. Fire, EMS, Police, Sheriff, etc. If they can’t get data because of the cap during a major incident (think hurricanes, major wildfires, national political conventions, etc) – - food for thought!

]]> By: Jackhttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13763 Jack Wed, 21 May 2008 17:11:47 +0000 http://www.phonenews.com/?p=3468#comment-13763 So when does this go into effect. Would I be subject to the ETF if I cancel their breach of contract, by setting a limit to the unlimited data card plan? So when does this go into effect. Would I be subject to the ETF if I cancel their breach of contract, by setting a limit to the unlimited data card plan?

]]> By: GusRandallhttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13742 GusRandall Wed, 21 May 2008 00:30:11 +0000 http://www.phonenews.com/?p=3468#comment-13742 DonLouie - unfortunately, that doesn't work for laptop cards. On phones, do you have any idea how the page works? It says my mogul has used "2270" in just 3 days. Is that 2270 bytes? k? MB? I hope it's not MB or I'm dead. DonLouie – unfortunately, that doesn’t work for laptop cards. On phones, do you have any idea how the page works? It says my mogul has used “2270″ in just 3 days. Is that 2270 bytes? k? MB? I hope it’s not MB or I’m dead.

]]> By: Garyhttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13731 Gary Tue, 20 May 2008 19:32:52 +0000 http://www.phonenews.com/?p=3468#comment-13731 To HELL with charging what the market bears. Set yourself apart Sprint. If you that concerned with what the others are doing start offering more free phones and/or lower the prices on exixsting phones like ALL the others are doing. To HELL with charging what the market bears. Set yourself apart Sprint. If you that concerned with what the others are doing start offering more free phones and/or lower the prices on exixsting phones like ALL the others are doing.

]]> By: Don Louiehttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13729 Don Louie Tue, 20 May 2008 19:16:18 +0000 http://www.phonenews.com/?p=3468#comment-13729 Go to "My Account" on the Vision Home page and then "Current Usage" or logon from a pc and check usage detail. I didn't get a tally of data usage until after the Ensemble migration so maybe they planned this all along Go to “My Account” on the Vision Home page and then “Current Usage” or logon from a pc and check usage detail. I didn’t get a tally of data usage until after the Ensemble migration so maybe they planned this all along

]]> By: conrdad santoshttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13727 conrdad santos Tue, 20 May 2008 18:19:49 +0000 http://www.phonenews.com/?p=3468#comment-13727 so how do you find how many bites ( kb, mb,gb ) you are using monthy so can avoid going to exceeding the 5gb o so how do you find how many bites ( kb, mb,gb ) you are using monthy so can avoid going to exceeding the 5gb o

]]> By: Mobile Notes: Cell shopping, T-Mobile, Sprint, Video streaming | Going Cellularhttp://www.phonenews.com/sprint-follows-industry-to-terminate-customers-over-roaming-data-3468/#comment-13721 Mobile Notes: Cell shopping, T-Mobile, Sprint, Video streaming | Going Cellular Tue, 20 May 2008 15:00:09 +0000 http://www.phonenews.com/?p=3468#comment-13721 [...] will continue a trend of purging customers by cracking down on customers who roam excessively and who use more than 5GB of data. It’s like Sprint wants to continue losing a million customers a quarter. Seriously, though, [...] [...] will continue a trend of purging customers by cracking down on customers who roam excessively and who use more than 5GB of data. It’s like Sprint wants to continue losing a million customers a quarter. Seriously, though, [...]

]]>