Sprint has issued two new PRLs for modern Sprint phones; PRL 50562 and 60662.
The PRL, or Preferred Roaming List is a file inside of CDMA phones that manages roaming and data network authentication. Originally intended for improving the acquisition time of tower signals, the file now also handles EVDO and data roaming functionality as well. As such, it is recommended all customers update when a new PRL is issued.
While both PRL 50562 and 60662 appear to be more minor updates from the preceding 50560 and 60660, keeping them up to date is always recommended by Sprint. To update your phone, use the Update PRL setting or call *2 to have your account manually flagged for update.
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Again. Sprint no longer “flags” accounts for PRL updates when you call into customer service. Unless things have changed in the last 2 weeks. I called 3x and spoke to first level, tech support, and even account services. Same outcome they could/would not flag my account for a PRL update. Check into this and see what you find and report it Chris. See if you get the same info.
I have phones with a manual update option so whenever these come out I initiate it. Most of the phones sold the last few years have that capability but the few times I talked to tech there was no problem flagging. To the author, thanks.
I just called Sprint and they are unable to flag my 2 palm centro phones. Someone else call and try to get your phone flagged manually and post back here if you were successful.
I was unable to get them to flag my account either. But I have a windows mobile phone and there is a prl update app on it. Im still trying to get them to flag my wife’s phone. We’ll see what happens