Comments on: Sprint Launches Third Samsung Instinct Firmware Update

By: leonard

leonard — Wed, 10 Dec 2008 19:53:09 +0000

you will have to reprogram your settings. and reattach pics to phone numbers. after the reset get your phone #s back off the server.
this will take 15 to 20 mins.
good luck

By: leonard

leonard — Wed, 10 Dec 2008 19:49:43 +0000

Rebecca,
I was having this problem and called Sprint.
They were no help at all, so I just rest my phone to factory settings and the errors stopped.
I had to reprogram settings.
Remember to backup ph.#

By: Rebecca

Rebecca — Wed, 10 Dec 2008 19:06:23 +0000

I am still getting “error in communication” message. Does anyone knows how to fuix this problem

By: Diane

Diane — Thu, 04 Dec 2008 16:49:37 +0000

I think kenneth already answered this…I was checking email on my phone and it notified me there was a software update. Then it prompted me to go to the email home page. Click the Settings icon in the upper right corner, Click Check for Upgrade. It will then tell you to go to Settings from the Main Menu, click General, and choose Update Software. It will load (takes about 5 minutes) and “reboot” your phone. But after that NOTHING…I’ve been everyone on the phone to see if it added an application. So I guess it was just firmware upgrade in preparation for “Business Pack” purchase at a future date?????

By: leonard

leonard — Thu, 04 Dec 2008 15:45:03 +0000

Showing error message when I try to update.

By: leonard

leonard — Thu, 04 Dec 2008 15:44:02 +0000

will try again later or call Sprint.
Thank you Kenneth.

By: kenneth

kenneth — Thu, 04 Dec 2008 15:18:08 +0000

You press Main/ then Settings/ then General/ then second from the bottom is software update. If any other over the air update is available for example for the browser the Instinct will prompt for you to upgrade now or later when you open the web application.

By: leonard

leonard — Thu, 04 Dec 2008 15:09:44 +0000

Diane,
Where were you able to find the new firmware? I have searched everywhere.

By: leonard

leonard — Thu, 04 Dec 2008 15:07:33 +0000

so where is this new firmware for the instinct being downloaded from?
I cant get in to the sprint website from my phone. the past week i keep getting an error message.
Alexi, where did you download?

By: Diane

Diane — Thu, 04 Dec 2008 14:23:23 +0000

OK – so I downloaded this new Firmware update this morning. Does anyone know when the “Business Pack” is being released. I thought the software update would actually include that, but I guess it was just the “hooks” to prepare for the release of the business pack. I’m about ready to reactivate my Mogul. The functionality on this Instinct was all hype and “cutesy” stuff – not a good business phone.