Sprint Novatel U727 Firmware Updated, Fixes Mac Issues

  • Written by Christopher Price on April 12, 2008
  • EV-DO, Sprint

Novatel has issued a new firmware update for the U727, and PhoneNews.com asked Novatel what they had changed. The update was pushed to Sprint Connection Manager (now SmartView) late last month, and is available by running Check for Application Updates.

Oddly enough, the update actually fixes issues with Mac OS X. Novatel representatives could not confirm the specific cause of the issue, but suggested that all users (especially Mac users) update, as the problem affects multiple Mac OS X versions.

Of course, there is no way for Mac OS X users to directly update their firmware. Mac users must bring their U727 to a Windows PC, install Sprint SmartView, and finally, run Tools > Check for Application Updates…

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4 Comments on “Sprint Novatel U727 Firmware Updated, Fixes Mac Issues”

ed on April 12th, 2008, 4:21 pm  

Of course, there is no way for Mac OS X users to directly update their firmware. Mac users must bring their U727 to a Windows PC, install Sprint SmartView, and finally, run Tools > Check for Application Updates…

wrong…mac user do not need a windows pc for updates…Sprint and Apple have made a Sprint View connection manager for macs…no need for windows…go to sprint.com/downloads and its on the page right below choode your operating system

Christopher Price on April 12th, 2008, 4:31 pm  

Novatel told us that the Windows client was needed to install the 1.14 firmware update. I’ll check SmartView and see if it supports the update.

Christopher Price on April 12th, 2008, 4:38 pm  

Just tried it on a Mac with SmartView installed. Unfortunately, our U727 already has 1.14, so there’s no way to confirm if the update is available.

I will note that while there are a lot of options that are normally available in Windows, they are grayed out in Mac (like, PRL Update for example). So, I wouldn’t be surprised if you still need a Windows PC to see the update.

Christopher Price on April 14th, 2008, 12:48 am  

I’ve further confirmed that the update is not available for Mac. Per the SmartView user guide…

“The Update PRL and Update Firmware functions are not available in the current Sprint SmartView release for Mac OS. To obtain updates to your device’s Preferred Roaming LIst or its Firmware, you will need to connect the device to a Windows system running Sprint SmartView release 1.11 (or above). The corresponding buttons are both present and functional in the Windows version of the software. “

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