Comments on: Sprint PRL 60613 Released

By: jon

jon — Thu, 31 Jul 2008 03:40:07 +0000

I just got the instinct…is there anything i can do to make it faster, signal stronger or to further customize it?

By: Christopher Price

Christopher Price — Wed, 25 Jun 2008 01:42:17 +0000

Why did you dial *22807? You should only call *2 and nothing else.

Regardless, take your phone to a Sprint Device Repair center, and explain the problem, they should be able to install the proper, 606xx series PRL using their in-store terminal.

By: MarkR

MarkR — Tue, 24 Jun 2008 16:38:20 +0000

I have a Palm Centro… 40411 will not find service when set to home networks only

By: MarkR

MarkR — Tue, 24 Jun 2008 16:08:30 +0000

I just called SPrint reflagged the account. Dialed **22807 it gave me PRL40411. Now my phone will not find sprint service. What gives??

By: K

Tue, 24 Jun 2008 13:16:49 +0000

Yes, I still get an EV-DO signal. I can browse the internet without any issues. I guess if everything is working I won’t worry about it for now but my co-worker said he had never heard of the 40xxx series of PRL updates before.

Thanks again for all of your help.

By: Christopher Price

Christopher Price — Tue, 24 Jun 2008 05:11:43 +0000

Are you still getting an EV-DO signal? It’s possible the PRL loader screwed up, and pushed the wrong PRL. It’s very rare, but I’ve seen it happen before.

By: K

Tue, 24 Jun 2008 02:41:36 +0000

Thanks for the information. I guess I really just wondered why my phone went from PRL 60610 to PRL 40411. Do you know why Sprint is changing the number scheme for PRL updates?

Should my co-worker with a Centro or Mogul expect the same thing? He said he’s been trying for over a week to get the update to PRL 60613 and can’t seem to get it either.

I guess I wonder why the tech in the store couldn’t get this accomplished and insisted the 60610 was the most current PRL for my device when in fact it’s now 40411.

Again, thanks for the help. No one I’ve talked to at Sprint can provide any information.

By: Christopher Price

Christopher Price — Mon, 23 Jun 2008 22:39:50 +0000

You need to call *2 back. When you do, the system will detect the update has been flagged, and send it to your phone. Just follow the directions that are played by *2.

Now, if you don’t hear anything about a free update, your line was not flagged properly. Simply go back to customer care and ask for the update again. This happens quite frequently.

However, your PRL is already up-to-date, 40411 is the latest PRL for your device.

By: K

Mon, 23 Jun 2008 19:01:19 +0000

After a final call to *2 and a promise that the update would be sent directly to my phone within 2 hours, I just checked the phone settings and my PRL is now version 40411. Does anyone have any idea what is going on with Sprint and PRL updates?

By: K

Mon, 23 Jun 2008 18:31:15 +0000

Sorry, that should read that it successfully installs the update but still no PRL update.