1) Sprint’s customer service is absolute crap. It took them nearly a week to transfer my number when I signed up and get my phone activated. Every time I called I got a new moron who didn’t seem to be able to do anything but read off of boiler plate whenever I tried to explain the simplest requests. They literally had no clue what they were doing. I’ve been with 3 other cell phone companies and never had anywhere near as difficult a time getting my phone working with any of them.

2) Sprint’s network coverage sucks balls compared to my previous plans, with frequent annoying echoes and garbled data.

3) Sprint’s website seems to not be working about 40% of the time I log on to do anything, like pay my bill.

Why do I put up with any of this crap? Because its cheap…I get what I pay for. So if they try to charge me more for this kind of service the value will be gone and I will go elsewhere.

So far, I’ve viewed my account and I have the following:
* Sprint Fair & Flex
* Caller ID
* Adjustable Anytime Minutes
* Call Waiting
* Three-way Calling
* $30.00 Minimum Monthly Charge
* Voicemail
* Nationwide Long Distance Included
* Unlimited Night & Weekend Mins. Included
* Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
* Unlimited Mobile to Mobile (pcs to Pcs)
Monthly Charge for SERVICE PLAN: $0.00

I also have unlimited text even if it doesn’t say so in my account, so it makes me wonder why Sprint would exclude information that pertains to me? By the way, I’ve also used my web browser many, many times to view facebook, myspace, pictures (sent from SMS & is only viewable through the web browser), email, and other websites, and I haven’t seen any jumps in my monthly bills.

Currently, I pay about $33/monthly.

Does this mean I also have unlimited messaging and data?

With $4 in taxes, that would add up to $54. And, that is officially supported by Apple, no jailbreaking or hacking required.

I cant speak for everyone but I think people bash Sprint for…

1- Terrible customer service. Waint on hold for an hour then being transferred from person to the next that can barely speak English is very frustrating.

2- Their infracture is extremely poor. Atleast were I live. My wife has Verizon and some friends hav T. I have the worst coverage of them all

3- They are inconsistant in there plans and uneducated. They seem to not be trained properly on the basics of their products. For instance, I was told by several people that I wont qualify for the Everything Plus plan at $59, even thou I had a legitimate referral with email & ID. They said since I was a prior SERO plan holder, I couldnt qualify?? THAT IS DUMB BUSINESS. I AM A CUSTOMER WILLING TO UP MY PHONE BILL BY 100% AND THEY DENT ME, SO I STAY AT $30 A MONTH UNTIL MY CONTRACT ENDS IN A MONTH. And finally to top it all off, I qualify for the Corporate plan since a am a Fed. I get 15% off, which would have put my 450 min. everything plan at $59. It states that right on the website. Yet, I couldnt find a single sales rep to give the discount. Finally, I was able to talk to a higher up and they said theres no reason I shouldnt have qualified for the 15% off corporate discount. He said they dont allow that on the “$99 All Everytyhing plan” but all other plans like the 450 min w/ everything, it certainly is allowed. I made myself crystal clear to a dozen sales persons on the phone and in person that I wanted the 450 min everything plan and they all stated that they could not combine a Corp. discount with any Everyting plan, WHICH IS TOTAL B.S.

ITS TOO LATE THOU, I picked up the IPhone and love it! My bill is only $54 a month and its a beautiful thing to actually talk to a knowledgeable customer support staff that is consistant and most of all, I CAN UNDERSTAND THEIR ENGLISH!

Rant over…..The grass is greener on the other side…. I am through with Sprint for good.

My question is…can I keep extending my sero contract if 2 years are coming to an end?