Comments on: Verizon Wireless Disputes PhoneNews.com Silent Recall Moniker on BlackBerry Storm 2 http://www.phonenews.com/verizon-wireless-disputes-phonenews-com-silent-recall-moniker-on-blackberry-storm-2-10495/ Providing complete coverage of the wireless industry, cell phone news, and future 4G technologies. Fri, 10 Feb 2012 07:12:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christopher Pricehttp://www.phonenews.com/verizon-wireless-disputes-phonenews-com-silent-recall-moniker-on-blackberry-storm-2-10495/#comment-37414 Christopher Price Sat, 13 Mar 2010 08:07:43 +0000 http://www.phonenews.com/?p=10495#comment-37414 To be clear, Verizon is not saying this applies to "all Storm 2's." Nor are we reporting that, nor did we report that. What we are saying, is that all Storm 2's sold prior to the dates noted in the original article <i>may</i> be affected. And, since Verizon can't (or won't) provide us with testing criteria to pass along to you, we're suggesting you take your Storm 2 to a Verizon Wireless store and have it checked out. They'll be able to tell you if the phone has been recalled or not. Verizon's standard line is that you should only take your phone into a store if you're having issues. Obviously, there's no sure-fire way for us to tell you how to test your phone (we asked, and we got a big no comment in return). So, we have no choice but to take the safe route, and tell you to take the phone in and get checked out. To be clear, Verizon is not saying this applies to “all Storm 2′s.” Nor are we reporting that, nor did we report that.

What we are saying, is that all Storm 2′s sold prior to the dates noted in the original article may be affected. And, since Verizon can’t (or won’t) provide us with testing criteria to pass along to you, we’re suggesting you take your Storm 2 to a Verizon Wireless store and have it checked out. They’ll be able to tell you if the phone has been recalled or not.

Verizon’s standard line is that you should only take your phone into a store if you’re having issues. Obviously, there’s no sure-fire way for us to tell you how to test your phone (we asked, and we got a big no comment in return). So, we have no choice but to take the safe route, and tell you to take the phone in and get checked out.

]]> By: Black Berryhttp://www.phonenews.com/verizon-wireless-disputes-phonenews-com-silent-recall-moniker-on-blackberry-storm-2-10495/#comment-37413 Black Berry Sat, 13 Mar 2010 07:11:56 +0000 http://www.phonenews.com/?p=10495#comment-37413 Yes, it applies to all BlackBerry Storm2's go get your replacement from Verizon. Yes, it applies to all BlackBerry Storm2′s go get your replacement from Verizon.

]]> By: clivehttp://www.phonenews.com/verizon-wireless-disputes-phonenews-com-silent-recall-moniker-on-blackberry-storm-2-10495/#comment-37412 clive Sat, 13 Mar 2010 06:41:57 +0000 http://www.phonenews.com/?p=10495#comment-37412 I purchased this handset from newegg in November and I am unable to confirm if these developments apply to me. The 'faulty screen' issue occurs when you type in the digits and attempt to press the call button on the bottom left hand corner of the screen. That corner becomes firm so you are unable to press it. The only way to dial the number you have typed in is to go through the menu (blackberry key) and access the call option. I purchased this handset from newegg in November and I am unable to confirm if these developments apply to me. The ‘faulty screen’ issue occurs when you type in the digits and attempt to press the call button on the bottom left hand corner of the screen. That corner becomes firm so you are unable to press it. The only way to dial the number you have typed in is to go through the menu (blackberry key) and access the call option.

]]> By: Verizon Recalling and Revising Storm2 Due to Display Issues | PhoneNews.comhttp://www.phonenews.com/verizon-wireless-disputes-phonenews-com-silent-recall-moniker-on-blackberry-storm-2-10495/#comment-37368 Verizon Recalling and Revising Storm2 Due to Display Issues | PhoneNews.com Thu, 11 Mar 2010 16:16:10 +0000 http://www.phonenews.com/?p=10495#comment-37368 [...] Verizon has responded to our reporting, which we have noted in a follow-up article. Trackback | Permalink [...] [...] Verizon has responded to our reporting, which we have noted in a follow-up article. Trackback | Permalink [...]

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