Sprint and Virgin Mobile USA have begun notifying its postpaid customers acquired from the Helio acquisition that Virgin Mobile will cease operation of its postpaid service by May 25.
Virgin Mobile spokesperson Jayne Wallace further elaborated:
“No customer will be automatically migrated to Sprint’s postpaid service. However, Sprint has created a special offer for our customers. Current Virgin postpaid customers are being given $50 towards the purchase of a Sprint postpaid handset with a new two-year agreement. This credit is in addition to any applicable rebates that may apply. Postpaid customers moving from Virgin Mobile to Sprint will also receive $150 off of handsets as part of Sprintâ€™s standing new customer offer. Activation fees will also be waived.”
Wallace further stated that Virgin Mobile customers will need to contact Sprint or Virgin Mobile before May 25 if they want to keep their current Virgin Mobile postpaid number, with the change only applicable to postpaid accounts.
Helio began as a joint venture between Earthlink founder Sky Dayton and Korean carrier SKTelecom in 2006 with the launch of high-end handsets sourced from then unknown manufacturers Pantech and VKMobile.
Helio was also the progenitor of the current wave of hybrid plans which bundled data access along with a specific pool of minutes per month. Helio was also the first to introduce an unlimited monthly access plan which bundled unlimited voice airtime and data for one flat rate a month.
Sprint has been consolidating pre and postpaid services in the last year, beginning with the complete acquisition of the Virgin and Helio brands. Virgin Mobile also confirmed that its prepaid services will continue to be marketed and offered alongside Boost Mobile’s offerings.