AT&T has a not-so-well-known policy, which after 90 days of active service, they will send you the SIM unlock code for your phone. Using AT&T’s logic, customers under contract are at that point, subject to an Early Termination Fee, and prepaid customers cannot use international roaming services. As such, AT&T Customer Care can then give you your SIM Unlock code, and instructions for how to enter it.
This week Apple has come under increased fire for bricking iPhones that have been SIM unlocked using various software procedures. Apple waited until thousands, if not tens of thousands of iPhones were unlocked before answering if the process was considered by them to be a warranty-voiding condition. Most manufacturers do not consider unorthodox SIM unlocking procedures to be a warranty violation. This has raised legal concerns about Apple’s bricking of iPhones with the 1.1.1 firmware update.
Combining the two has put AT&T in a difficult position. On one hand, they say you should be able to unlock your iPhone. But, they also say Apple won’t give them the unlock codes for iPhone. Apple has officially responded saying that AT&T does not want them to unlock phones, due to their agreement with AT&T. This puts both companies in a chronic looping Catch-22, with each company blaming the other for refusing to unlock iPhone.
In fact, with it being so clear that one company is blatantly being deceptive about its reasoning, that class action attorneys are reported to be considering amending existing class action lawsuits, which were previously filed over iPhone being “un-unlockable” in the early weeks of iPhone’s release.
At the very least, iPhone owners can turn to Apple’s address for re-assurance: 1 Infinite Loop.