Motorola has issued a new update for their Motorola Software Update utility. Version 01.11.21 has no noticeable changes, but does add a new installer.
The installer runs an additional check to make sure a key Windows Vista hotfix was installed. The hotfix remedies issues with USB support, and low-level USB interaction necessary for Motorola to update the software in your phone.
Unfortunately, the installer doesn’t realize that Windows Vista SP1 doesn’t need this update. And, as such, the installer refuses to install… even on Vista SP1 systems that already have an older version of Motorola Software Update working properly.
Motorola has yet to acknowledge the issue with Motorola Software Update. This comes in the same week that Motorola removed all iDEN updates from their web site.