Sprint has announced some major changes to its 30-day trial period for new customers. Starting tomorrow on April 1, new customers who are in the first 30 days of the contract and wish to cancel will have all fees returned to them save for non service related costs, such as ringtone/game/app purchases.
That spans the device and activation fees, the early termination fee, a full refund for service plan monthly and daily charges, all associated taxes and all Sprint surcharges associated with the aforementioned charges. Previously, customers canceling in the first 30 days of a contract were subject to at least some fees, including a per diem rate for the number of days the service was used under the former . Sprint calls the change the Sprint Free Guarantee.